Privacy Policy
Last Updated: September 2, 2026
SNAP’D (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at snapd.photo or book our photo booth and event services (“Services”).
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number
- Event Details: Event type, event date, venue/location, booth preference
- Payment Information: Billing details processed securely through our third-party payment providers (we do not store full payment card information)
- Photos and Videos: Images and videos captured during your event through our photo booth services
- Website Usage Data: IP address, browser type, pages visited, and general analytics collected through cookies and similar technologies
2. How We Collect Information
- When you submit a booking or quote request form on our website
- When you communicate with us via email or phone
- Automatically, through cookies and analytics tools when you browse our website
- During your event, through the operation of our photo and video booth equipment
3. How We Use Your Information
We use the information we collect to:
- Process and manage your booking
- Communicate with you about your event, quotes, and scheduling
- Operate the photo/video booth and deliver your digital gallery
- Send booking confirmations, reminders, and receipts
- Improve our website, services, and customer experience
- Promote our business through marketing materials, including sharing event photos/videos on our website or social media (unless you’ve opted out)
- Comply with legal and accounting obligations
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our business, such as payment processors, booking software, and cloud storage/gallery hosting providers
- Legal Requirements: When required to comply with applicable law, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections
5. Photos and Videos
- Photos and videos captured at your event may be used for promotional purposes on our website and social media channels, unless you notify us in writing prior to your event that you’d like to opt out.
- Guests who use the booth are responsible for their own decisions about sharing or distributing the photos and videos they receive.
- Online galleries are hosted for a limited time as specified in your package and may be removed after that period.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. You can control or disable cookies through your browser settings; note that some website features may not function properly if cookies are disabled.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including for accounting, legal, and marketing purposes, unless a longer retention period is required by law.
8. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
- Request that your event photos/videos not be used for promotional purposes
To exercise any of these rights, contact us using the details below.
10. Children’s Privacy
Our Services are not directed at children under 13, and we do not knowingly collect personal information from children. Photos of minors may be captured at events with parental/guardian presence or consent as part of normal event operations.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Email: bookings@snapd.photo
- Phone: 818.651.8739
- Website: snapd.photo